Refund policy

30-day money-back guarantee

We want you to love your Blake Bloom ski mask. If you don't, you have 30 days from the day your order is delivered to ask for your money back.

How to return

1. Email contact@blakebloom.com with your order number and the item(s) you want to return.
2. We reply with return instructions and the return address.
3. Send the item(s) back to us.

Refunds

Once your return has arrived and been checked, we refund the full price of the returned item(s) to your original payment method. There is no restocking fee. You will get an email when the refund has been issued.

Damaged or wrong item

If your order arrives damaged or you received the wrong item, email us with your order number and a photo, and we will make it right.

2-year replacement warranty

If you added the 2-Year Warranty to your order, your mask is covered for 2 years from delivery. If a seam splits or the fabric fails from normal use, email us with your order number and a photo, and we ship you a replacement once, free of charge.

Questions

Email contact@blakebloom.com and we will help.